These are the steps to undo this for a personal device. If this box is greyed out or disabled then you need to reset the Windows Credential Manager first.If University security polices are applied to a Windows device, you might see "*Some of these settings are hidden or managed by your organization." in Windows Settings, be required to add or change a login PIN, or face other restrictions. Select the Security tab and untick the box that says Always prompt for logon credentials.Click Account Settings then the first option Account Settings.All you need to do is under the Account tab select Switch account then add your Microsoft account you use for SuiteFiles: If you receive the following error you probably have another account still signed in to Microsoft.When signing out of your account in Outlook you may need to manually click Sign In under the Office Account tab.Click Sign out (in Outlook the tab is called Account).Signing out of your account in Word or Outlook: You will most likely need to enter your Microsoft 365 credentials again so ensure you tick any box that says remember my credentials but it should now work for all future documents you open and not require your credentials. Do this for every line item for MicrosoftOffice16Ĭlose and open your web browser again and go into SuiteFiles.Under Generic Credentials locate all items for MicrosoftOffice16_.Go to the Credential Manager in the Control Panel of your computer (Control Panel > User Accounts > Credential Manager).Resetting the Windows Credential Manager: For Outlook you can change the security settings.For Word or Outlook you can sign out of your account once then it should resolve.You can reset the Windows Credential Manager.
If you're constantly being prompted to log in to your Microsoft account there are a few ways this can be resolved:
Fix constant sign-in prompt for Microsoft
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